At EasyPay Network, we offer our customers a variety of self-service pay machines and kiosks, from countertop and wall-mounted devices, to freestanding units. Since our payment machines are absolutely bespoke – they’re designed, built and manufactured completely in-house by our own team – it means we can also customise which type of payments our kiosks accept. And while cash and card machines are available, we’re now seeing more and more customers opt for card-devices, and here are just a few reasons why that is.
1. Speed and Efficiency
One of the primary advantages of EasyPay Network’s card-only pay machines is the significant boost in transaction speed. With contactless and chip-and-pin payment options, customers can breeze through transactions swiftly, reducing queues and enhancing overall efficiency. This not only improves customer satisfaction but also means that more people can use the kiosks, without having paying customers in front of them waiting for change.
2. Enhanced Security
Unfortunately, it’s a fact that any business that holds money must also think about the risk of break-ins. EasyPay Network’s card-only payment machines eliminate this risk by removing the incentive for criminals. With no cash stored within the machines, the likelihood of break-ins decreases substantially. This not only safeguards the financial interests of the business but also contributes to a safer operating environment. By adopting card-only transactions, businesses can focus on providing quality services without the constant concern of cash-related security threats.
What’s more, our self-service payment kiosks use Creditcall by NMI as a payment gateway which is fully encrypted and cloud based: no card details are stored on the kiosks at all, with no information visible on the transaction portals other than the last 4 digits of the card number, meaning customers can rest assured that their data is safe as well.
3. Reduced Cash Handling Costs
Managing and transporting cash comes with inherent risks and costs. By adopting EasyPay Network’s card-only payment machines, businesses can minimise the need for cash handling, leading to decreased security concerns and operational expenses. This shift toward a cashless system not only saves money but also streamlines financial processes.
From our work with councils, we’re also aware that storing money in cash rooms not only poses an additional security risk, but also takes up valuable physical space in council buildings as well. With card-only self=service pay machines, this issue is a thing of the past.
4. Customer Convenience
In an era where convenience is king, EasyPay Network’s card-only payment machines cater to the evolving preferences of consumers. With the widespread use of debit and credit cards, customers appreciate the convenience of a quick and hassle-free payment experience. This not only attracts tech-savvy consumers but also positions your business as forward-thinking and customer-centric.
5. Real-time Reporting and Analytics
EasyPay Network’s payment machines are not just transactional tools; they are powerful data generators. By leveraging real-time reporting and analytics features, businesses gain valuable insights into customer behaviour, peak transaction times, and popular products or services. This data-driven approach empowers businesses to make informed decisions and optimise their strategies.
6. Minimal Errors and Maintenance
Another compelling advantage of card-only payment machines is the reduction in errors and maintenance issues associated with traditional cash-handling systems. Physical currency is prone to wear and tear, and counting errors can lead to discrepancies in financial records. EasyPay Network’s machines streamline the payment process, minimising the chances of errors caused by human factors.
Additionally, the absence of cash reduces the amount of working parts within the kiosk itself, meaning that our consistently reliable kiosks have one less thing in them that could possibly go wrong. Of course, with our remote maintenance support, we can fix the vast majority of issues within two hours, but card-only machines are the greatest chance of uninterrupted revenue for your organisation.
7. Encouraging Contactless Payments
In a post-pandemic world, the emphasis on hygiene and contactless interactions has become more pronounced. EasyPay Network’s card-only payment machines support and encourage contactless payments, providing an added layer of safety for both customers and staff. This aligns with the expectations of health-conscious consumers, fostering a sense of trust and wellbeing that contributes to a positive brand image.
EasyPay Network’s card-only pay machines offer a comprehensive solution that goes beyond the transactional aspect. By addressing security concerns, minimising errors, and aligning with changing customer spending habits, these machines represent a strategic investment that not only enhances operational efficiency but also positions businesses at the forefront of an evolving payment landscape.
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