John Radcliffe Hospital, part of the Oxford University Hospitals NHS Trust, has welcomed our latest payment kiosk into their Maternity Ultrasound Department.
Challenge
In 2009 John Radcliff Hospital, Oxford approached us for a solution for taking payment for the maternity ultrasound scan pictures. They wanted to eliminated staff handling money and in addition save time and resources within the department, allowing staff to concentrate on their specific roles. A first generation kiosk was installed and has been successful within the department.
Solution
We approached the Trust with details of our new contactless 7th generation payment kiosk. The kiosk has touchscreen technology, flexible payment options including contactless and Apple Pay, full audit trail, easy patient journey and outstanding support package with on and off-site access.
Goals
The goals for Mid Yorkshire NHS Trust was to offer pregnant ladies an easy patient journey, increase value and to update their current method of payment across their three hospital sites.
We are really pleased with the kiosk and the service so far! It has made our staff’s lives much easier. The patients are very happy and comfortable using the kiosks.
Honor Stobart – Maternity Outpatients Manage
Results
Contactless and Apple Pay is a great success, with over 50% of the card payments using the contactless facility.
A word from EasyPay’s MD:
“John Radcliffe Hospital have been a long and established costumer so I was delighted to have upgraded the Trust with a new generation kiosk to help maximise resources within the department, while at the same time helping to generate income.
Studies have shown that transactions performed through a kiosk can cost a tenth of what they would have cost, had a member of staff dealt with the transaction. Self-service has proved time and time again that it can deliver a substantial return on investment very early on after roll-out because kiosks can cut costs while increasing profits, while simultaneously improving back-office operational efficiencies. Put simply, it helps hospitals and health centres to save money and deliver a better service.”
Ben Wileman – EasyPay Network Managing Director
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Customer Testimonial
We are delighted with the success of our payment machines! Our birth centre machine, which paid for itself in the first 3 months has generated clear profit already.
What is EasyPay?
EasyPay’s payment kiosk solutions provide you with a secure means of collecting automated payments in any scenario – including ultrasound scans, prescriptions payments, council bills, and charitable donations. Our bespoke solutions can be implemented within any sector to cut costs or improve staff efficiencies.
